Privacy policy

Privacy Policy

Last Updated: [10/06/2026]

At [Axxora], we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website, make a purchase, or interact with our services.

By using our website, you agree to the collection and use of information in accordance with this Privacy Policy.

1. Information We Collect

We may collect the following types of information:

Personal Information

When you place an order, create an account, subscribe to our newsletter, or contact us, we may collect:

  • Full name 

  • Email address

  • Phone number

  • Billing address

  • Shipping address

  • Payment information (processed securely through third-party payment providers)

  • Order history

Automatically Collected Information

When you visit our website, we may automatically collect:

  • IP address

  • Browser type

  • Device information

  • Operating system

  • Website usage data

  • Pages viewed

  • Referral sources

  • Date and time of visits

2. How We Use Your Information

We use the information we collect to:

  • Process and fulfill orders

  • Provide customer support

  • Communicate order updates

  • Respond to inquiries

  • Improve our products and services

  • Personalize your shopping experience

  • Send promotional emails and marketing communications (where permitted)

  • Prevent fraud and unauthorized transactions

  • Comply with legal obligations

We will only use your information for legitimate business purposes and in accordance with applicable laws.

3. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to improve user experience and website functionality.

Cookies may be used to:

  • Remember your preferences

  • Keep items in your shopping cart

  • Analyze website traffic

  • Improve website performance

  • Deliver relevant advertisements

You may disable cookies through your browser settings; however, some features of our website may not function properly.

4. Third-Party Services

We may share limited information with trusted third-party service providers who help us operate our business, including:

  • Payment processors

  • Shipping and logistics partners

  • Marketing and advertising platforms

  • Analytics providers

  • Customer support tools

  • Website hosting services

These third parties only receive information necessary to perform their services and are required to protect your information.

Examples may include:

  • Shopify

  • Payment gateways

  • Courier partners

  • Google Analytics

  • Meta (Facebook & Instagram) advertising services

We encourage you to review the privacy policies of any third-party services you interact with.

5. Data Security

We take reasonable technical, administrative, and physical measures to protect your personal information against:

  • Unauthorized access

  • Loss

  • Misuse

  • Disclosure

  • Alteration

  • Destruction

While we strive to protect your information, no method of electronic transmission or storage can be guaranteed to be 100% secure.

By using our services, you acknowledge this inherent risk.

6. Customer Rights

Depending on applicable laws, you may have the right to:

  • Access your personal information

  • Correct inaccurate information

  • Request deletion of your personal information

  • Withdraw marketing consent

  • Object to certain processing activities

  • Request a copy of your personal data

To exercise these rights, please contact us using the details provided below.

We will respond to reasonable requests within a reasonable timeframe and as required by applicable law.

7. Marketing Communications

If you subscribe to our marketing communications, we may send updates regarding:

  • New products

  • Promotions

  • Discounts

  • Store news

You may unsubscribe at any time by clicking the "unsubscribe" link in our emails or by contacting us directly.

8. Children's Privacy

Our website is not intended for individuals under the age of 18.

We do not knowingly collect personal information from children. If we become aware that such information has been collected, we will take reasonable steps to delete it.

9. Data Retention

We retain personal information only as long as necessary to:

  • Fulfill orders

  • Meet legal obligations

  • Resolve disputes

  • Enforce our agreements

  • Improve our services

When information is no longer required, we will securely delete or anonymize it where appropriate.

10. International Data Transfers

If you access our website from outside India, your information may be transferred to and processed in countries where our service providers operate.

By using our website, you consent to such transfers where permitted by applicable law.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

Any changes will be posted on this page with an updated revision date. Continued use of our website after changes are posted constitutes acceptance of the revised Privacy Policy.

12. Contact Us

If you have any questions regarding this Privacy Policy or how your information is handled, please contact us:

Store Name: [Axxora]

Email: [anaina.global@gmail.com]

Business Address: [Axxora.com]

Phone Number: [9759007718]

We are committed to protecting your privacy and addressing your concerns promptly.